From Corporate Executive to C12 Chair

Why I Bet on Eternal ROI | Mark Heerema


  • Two men smile, arm-in-arm, inside a room with framed artwork. One wears a checkered shirt; the other, a dark button-down.

    Slide title

    Write your caption here
    Button
  • Two men stand at the entrance of a business, next to a 24/7 drop box, and the storefront sign says

    Slide title

    Write your caption here
    Button
  • Family poses outdoors at a running event, autumn foliage in the background.

    Slide title

    Write your caption here
    Button

I did not resign because I had a better offer. I resigned because a long-growing tension finally reached a fork in the road. For years, I was deeply grateful for my executive role at a great, family-like company where I had spent my entire professional career. I respected the leadership and was thankful for the team. At the same time, I sensed there might be something else I was supposed to step toward, even though I am risk-averse and had no desire to make a hasty move.


After prayer, counsel, and a lot of reflection, my wife and I concluded it was time to move, not from a bad situation, but toward a new calling. I resigned from Regency without knowing about C12 and began exploring adjacent paths to serve leaders in a new way.


One door opened quickly: a teaching role at a university. I accepted, then had a hard integrity check. As the semester neared, I realized I was feeling unsettled and sure that this wasn’t the path God had for me. Five weeks before classes, I resigned, choosing integrity over optics. That left me with two resignations in roughly three months and a lot of uncertainty.

A providential nudge

In that anxious season, a former teammate mentioned C12 and connected me indirectly to Chair Chuck Egan. Chuck thought Atlanta might not have open Chair roles, but encouraged me to call C12 corporate, so I did. I received a call back with a simple update: Atlanta is open, and we are looking for new Chairs. That sentence began the road I am walking today.


Here is the irony. Not long before that phone call, I had crossed C12 off my list in my journal. I did not see myself as an owner-operator. The Chair role sounded entrepreneurial in ways that I felt might not fit my wiring. Yet the door that opened was unmistakable.



I am not the stereotypical founder, and that is the point

I am risk-averse. I am not the high-octane, Type A founder archetype. Saying yes to a role that required market development and business ownership felt scary. Two things changed the calculation. First, my wife looked me in the eye and said, If this is what you are called to do, we will figure it out. Second, she had recently stepped back into corporate work, which would provide our family stability while I built. That runway gave me the freedom not to compromise on calling or cut corners.


Those are unromantic details, benefits, paychecks, and a calendar of expenses, but they matter. Calling requires courage, and courage often requires runway. That is stewardship, not bravado.



What I was actually seeking all along

I did not want a spotlight. I wanted to help leaders with a desire to lead from behind and invest my work in something that mattered beyond the quarter. In C12, I found a role where my job is to prepare the table. I bring world-class content, convene a trustworthy room, then get out of the way so peers sharpen peers. As forums mature, the best thing I can do is provide the table and the food, curate the process, and let leaders share openly and grow together.


Yes, the curriculum is strong. Members say so often. But they also stay for the intangibles, camaraderie, peace of mind, safety, and the rare freedom to take the mask off. The higher the responsibility, the smaller the circle where a CEO can be fully honest. C12 expands that circle in a healthy way, and the frameworks quietly support that trust.



Eighteen months later, harder and more fulfilling

My first eighteen months as a Chair were not easy. Market development and facilitation stretch different muscles, and humility is not optional. Yet the fulfillment outweighs the difficulty. Almost every meeting, someone around the table references how C12 has significantly enhanced their leadership, drastically improved how they run their business, and/or changed their life. It is rarely a single dramatic moment, more often the steady accumulation of community, accountability, and courage to try what once felt impossible.


If you asked what this season has done for me, I would say becoming a C12 Chair changed my life, and it is helping change the lives of others.



The systems that shape the room

The core values that shaped my career make sense in the Chair seat. Christ-centered focus, commitment to excellence, authentic community, stewardship with accountability, and Kingdom impact. In practice, they look like this:


  • Monthly Peer Forums
    A confidential peer-to-peer environment where real issues are processed with rigor and grace. The cadence compounds clarity and courage.

  • Five-Point Alignment
    Keeping vision, financials, operations, team development, and culture moving in the same direction under a Christ-centered mission. Decisions stay coherent, not compartmentalized.

  • Business as a Ministry
    Treating hiring, onboarding, customer care, daily management, and even budgeting as opportunities to serve and disciple, not just extract performance.

We present these tools without preaching. Members are the heroes. We speak as peers and practitioners. We keep the tone clear, respectful, and useful for busy leaders.



What it takes, and what it gives

If you hear your own story in mine, gratitude for a great corporate chapter, a growing desire to invest in leaders with eternal impact, consider the Chair path with clear eyes and a full heart.


Count the costs. Build a realistic runway. Then, if the call remains, step forward!


In my experience, the marketplace is one of the greatest mission fields on earth. When safety, love, accountability, and results live in the same room, people change. Companies change. Families change. That is the kind of eternal return I was searching for, even before I had the language for it.


SHARE THE NEWS

Woman shaking hands, smiling. Text: Predictive Hiring That Actually Works. A System for building high-trust, high-performance teams.
By Jordan Griffin November 5, 2025
Great teams do not appear by accident. They are built by leaders who treat hiring as a repeatable operating system rather than a hopeful roll of the dice. Predictive hiring offers that system.
Man in button-down shirt; text
By Jordan Griffin September 4, 2025
Learn how healthy strategic planning equips leaders to navigate the unexpected, featuring Metromont’s story of resilience through disruption.
Man in a cap speaking, text:
By Jordan Griffin September 1, 2025
Discover why effective delegation isn’t about handing off tasks but empowering your team with outcomes. In this C12 leadership insight, learn how shifting from micromanaging to outcome-driven delegation frees CEOs to focus on their highest calling, develops future leaders, and creates lasting impact.
Three men in blue cut a ribbon. Text reads
By Jordan Griffin August 24, 2025
This year marks the 80th anniversary of McCall-Thomas Engineering, a milestone celebrating our long history of faithful service, growth, and dedication to our values. Reflecting on our journey, I’m reminded of the leaders and teams who built the foundation of family, integrity, experience and excellence that we continu
By Jordan Griffin June 23, 2025
Employee engagement is a hot topic, but it’s more than just a buzzword. For faith-driven business leaders, it's a sacred responsibility and a strategic imperative. Especially in today's multigenerational, post-pandemic workplace, engagement is increasingly tied to something deeper than perks or pay: purpose.
Leading the line and the mission food industry executives on faith and business
By Jordan Griffin June 22, 2025
For a group of Chick-fil-A operators and key players who participate in C12 Business Forums, their business is not just about chicken sandwiches or customer satisfaction.
An ad for redefining success shows a man writing on a piece of paper
By Jordan Griffin May 28, 2025
If you’re a business leader, you’ve probably been taught to measure success in profits, people, and productivity. But how often do you measure your capacity for joy?
A woman in a car is getting a sandwich from a chick-fil-a worker
By Jordan Griffin May 28, 2025
For those in the fast-paced world of food service, the weight of responsibility can be overwhelming. And when faith feels compartmentalized, confined to Sundays or personal time, the disconnect becomes even more pronounced. But for a growing group of Chick-fil-A operators and key players involved in C12 Business Forums here in South Carolina and Georgia, that narrative is changing.
A man is smiling while looking at a laptop computer.
By Jordan Griffin April 2, 2025
In the fast-paced world of leadership, silence feels counterintuitive. Solitude sounds inefficient. And extended time with God? Nearly impossible. Yet, as countercultural as it may seem, retreating is essential for the Christian leader.
What 's really holding you back a faith based lens on overcoming dysfunction
By Jordan Griffin April 2, 2025
For Christian CEOs and Business Owners in Georgia & South Carolina | Every leader wants a high-performing team. But what happens when the same issues keep surfacing—missed deadlines, passive meetings, internal tension, and a vague sense that your team just isn’t aligned?
DISCOVER MORE POSTS